How to Transfer a Domain Name from BigRock to Motherhost

Transferring your domain name from BigRock to Motherhost is a straightforward process if you follow these steps. This guide will help you through each phase to ensure a smooth transfer.

Step 1: Prepare Your Domain for Transfer

Before you initiate the transfer, ensure your domain is ready for the process.

1.1 Check Domain Eligibility

• The domain must be more than 60 days old.
• The domain should not have been transferred within the last 60 days.
• The domain status should be “Active” or “OK”.

1.2 Unlock Your Domain

1. Log in to your BigRock account.
2. Go to the Domains section.
3. Select the domain you want to transfer.
4. In the Domain Settings section, find the option to Unlock the domain.
5. If the domain is locked, click the toggle to unlock it.

1.3 Obtain the Authorization Code (EPP Code)

1. In the Domain Settings section, locate the Authorization Code or EPP Code option.
2. Click on it to request the code.
3. The EPP code will be sent to your registered email address. Copy and save this code as you will need it during the transfer process.

1.4 Disable Privacy Protection

1. If WHOIS privacy protection is enabled, disable it to ensure Motherhost can retrieve your domain details.
2. In the Domain Settings section, find the privacy protection settings and turn it off.

Step 2: Initiate the Transfer at Motherhost

2.1 Log in to Your Motherhost Account

1. If you don’t have an account, create one on the Motherhost website.

2.2 Start the Domain Transfer

1. Navigate to the Domain Transfer section on the Motherhost website.
2. Enter the domain name you want to transfer.
3. Provide the EPP code when prompted.

2.3 Confirm Contact Information

1. Verify that your contact information is accurate.
2. Ensure the administrative email address is correct, as this is where you will receive the transfer approval email.

2.4 Authorize the Transfer

1. You will receive an email from Motherhost to authorize the transfer.
2. Follow the instructions in the email to confirm the transfer.

Step 3: Wait for the Transfer to Complete

3.1 Transfer Time

• Domain transfers typically take 5-7 days to complete.
• You will receive email notifications regarding the status of your transfer.

3.2 Check Transfer Status

• You can check the status of your domain transfer in your Motherhost account.

Step 4: Post-Transfer Steps

4.1 Update DNS Settings

1. Once the transfer is complete, log in to your Motherhost account.
2. Update the DNS settings to point to your website or hosting provider.

4.2 Verify Domain Information

1. Ensure all domain information, including contact details and DNS settings, are correct in your Motherhost account.

4.3 Re-enable Privacy Protection

1. If desired, re-enable WHOIS privacy protection through your Motherhost account.

Additional Tips

• Plan Ahead: Start the transfer process at least two weeks before your domain’s expiration date to avoid any disruptions.
• Monitor Email: Keep an eye on your email for any transfer-related notifications from both BigRock and Motherhost.
• Seek Support: If you encounter any issues, contact BigRock support to ensure your domain is unlocked and privacy protection is disabled. Similarly, Motherhost support can assist with any transfer-related questions.

By following these steps, you can successfully transfer your domain name from BigRock to Motherhost without any issues.